AI Chatbot Development
AI chatbots that know your business
OmniLabs builds custom AI chatbots that answer from your data, handle complex questions, and complete tasks in your systems.
Discuss your chatbotWhy most chatbots disappoint
- 01
Support teams spend their day answering the same questions.
- 02
Scripted bots break as soon as a customer goes off-script.
- 03
Generic AI chatbots don't know your products or policies and give wrong answers.
- 04
Bots can't check an order, book a slot, or update a ticket.
Custom chatbots, built end to end
From the first conversation flow to a chatbot running in production.
- Custom AI chatbots for support, sales, and internal help
- LLM-powered chatbots on the right model
- RAG chatbots that answer from your documents
- Agentic chatbots that book, update, and pay
- CRM, ERP, and helpdesk integration
- Analytics, retraining, and a no-code admin panel
AI chatbot development services
From a focused FAQ bot to a chatbot that completes tasks.
Custom AI chatbots
Chatbots built around your use case, brand, and customers.
What you get:
- Use-case specific logic
- Brand persona and tone
- Custom chat interface
- Production deployment
LLM-powered chatbots
Chatbots on GPT, Claude, Gemini, Llama, or Mistral, matched to your needs.
What you get:
- Model-agnostic architecture
- Prompt engineering
- Context and memory
- Multi-turn conversations
RAG chatbots
Chatbots that answer from your documents and data, with sources.
What you get:
- Answers from your knowledge base
- Product and policy answers
- Source citations
- Always-current content
Agentic chatbots
Chatbots that take action, not just answer.
What you get:
- Booking and scheduling
- Order and account updates
- Payments
- Ticket creation
Integration and deployment
Connected to your systems and live where your users are.
What you get:
- CRM, ERP, and helpdesk
- Website and mobile app
- Slack and Telegram
- SSO and access control
Optimization and support
Chatbots that get better after launch.
What you get:
- Analytics dashboard
- Quality audits
- Retraining on new data
- No-code admin panel
What a custom AI chatbot changes
Common questions get resolved instantly, 24/7, so your team handles fewer tickets.
Answers come from your own data, not the open internet.
Your team updates content and flows without writing code.
How we build AI chatbots
Scope use cases and data
We pick the conversations to automate and the data the chatbot needs.
Design flows and persona
We design conversation flows, tone, and handoff to your team.
Build, connect, and test
We build the chatbot, connect your systems, and test with real questions.
Launch and optimize
We deploy to your channels and improve from live conversations.
AI chatbot questions
How much does a custom AI chatbot cost?
It depends on scope: the use cases, channels, integrations, and data involved. We give a fixed estimate after a short discovery.
How long does it take to build?
An MVP typically takes 6 to 10 weeks. A full chatbot with integrations takes 3 to 6 months.
What data do you train the chatbot on?
Your chat logs, knowledge base, documents, and website content.
Can it integrate with Salesforce, Zendesk, or our ERP?
Yes. We connect chatbots to your CRM, helpdesk, ERP, and databases so they can look up data and take action.
Can it handle complex, multi-turn questions?
Yes. LLM-powered chatbots keep context across a conversation and hand off to a person when needed.
Can our team update the chatbot without developers?
Yes. We provide an admin panel to update content, flows, and responses without code.
Is our data secure?
Yes. We build with access controls and encryption, and to GDPR or HIPAA requirements where they apply.
Ready to build your AI chatbot?
Tell us what your chatbot needs to handle, and we'll show you how we'd build it.
